Niantic is working hard to reverse the wrongful bans and strikes on Pokémon GO, which unjustly punished some trainers who weren't cheating. The developer is apparently doing its best to fix the issue of accidental bans that have plagued the game for months. Pokémon GO players somewhat recently noticed a sudden rise in premature or incorrect strikes and bans, with Niantic’s anti-cheat system issuing repeated seven-day bans after only one cheating offense - or none at all.
Pokémon GO’s anti-cheat issue has been occurring for months. Since April, trainers have noticed excessive or unwarranted strikes and bans on their Pokémon accounts, flagging them as cheaters without just cause. Some trainers admitted that they had cheated prior to those bans but said they were the target of excessive or premature bans (Niantic uses a three-strike anti-cheat policy for Pokémon GO). Other players claimed they hadn’t cheated at all but were subjected to strikes, anyway, with some being barred from their accounts for no discernible reason. The issue has apparently become so apparent that Niantic has formally addressed it.
Pokémon GO's Niantic Support posted to Twitter, saying that the team is “working on reverting strikes for some Trainers who incorrectly received punishments on their accounts.” Niantic is attempting to reverse the wrongful bans and strikes which have locked players out of their Pokémon GO accounts, some temporarily and others permanently without just cause. The development team assured players that “this will be done for Trainers automatically, whether or not they have contacted us.” Niantic apologized for the Pokémon GO error, but no comment about potential compensation those targeted by wrongful strikes (or the playerbase at large) has been given.
Pokémon GO has been around for over five years. Many players have been collecting Pokémon since the beginning, making temporary and permanent bans extremely frustrating. Though cheating is a rampant issue in the game - in February, Niantic said it penalized or banned 5 million players across Pokémon GO and its other games in 2020 - premature or unjust bans are big problems that can ruin the experience for those affected. While it is a good start for the development team to address the issue, there is a lot of work that still needs to be done if players are going to be able to fully trust the game's anti-cheat system again.
While Niantic hasn’t confirmed the reason for the bans, it’s possible that the anti-cheat software is overreacting and/or is designed to be overly sensitive. Niantic recently made it its mission to clean up Pokémon GO's cheating scene clear, but it’s possible the studio may have accidentally gone overboard. At least now those players who got caught in the crossfire will finally get access to their Pokémon GO accounts restored.
Pokémon GO is available on iOS and Android.
Source: Niantic Support/Twitter
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